Series Summary:

Has your organization struggled with any of the following?
  • maintaining continuous improvement gains,
  • adhering to new standard work,
  • focusing on actionable "True North" performance metrics,
  • engaging the workforce in daily kaizen,
  • spending meaningful time at the gemba, and
  • mentoring subordinates in lean thinking and behaviors

If so, please join us for this engaging and instructive 3-part webinar series. Participants will discover the underlying principles and deployment steps of a lean management system and its individual elements: 1) leader standard work, 2) visual controls, and 3) daily accountability process. They will learn basic implementation "how to's" around: tiered meeting processes and the selection and use of the critical few performance metrics, leader standard work development and its application, Gemba walks, suggestion systems, daily kaizen,  and much more.


Mark R. Hamel is a lean six sigma implementation consultant, award-winning author and blogger. He has played a transformative role in lean implementations across a broad range of industries including aerospace and defense, automotive, building products, business services, chemical, durable goods, electronics, insurance, healthcare and transportation services. Mark has successfully coached lean leaders and associates at both the strategic and tactical level. He has facilitated hundreds of kaizen events and conducted numerous training sessions and workshops. Mark is a national Shingo Prize examiner, has helped develop exam questions for the AME/SME/Shingo Lean Certification, and is Juran certified as a Six Sigma Black Belt. Mark authored the SME published and 2010 Shingo Research and Professional Publication Award-winning book, Kaizen Event Fieldbook: Foundation, Framework, and Standard Work for Effective Events. He is the founder and primary contributor of the lean blog Gemba Tales (

Who Should Attend:
  • Lean leaders - from the executive ranks all the way to the team leader level
  • Kaizen technologists and facilitators in the kaizen promotion office (the "lean function")

Part 1: Leader Standard Work and Visual Controls

Wednesday, September 7, 2011
2pm Eastern
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Part 2: Tiered Performance Metrics
Thursday, September 8, 2011
11am Eastern
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Part 3: Putting the Lean Management System Together
Thursday, September 8, 2011
2pm Eastern
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Each session includes an approximately 70-minute presentation and a brief Q&A session at the end. Unlimited participants are allowed at each login site. All registrants receive 180 days of free access to the recording of the live session.

Training Session Information
Training Session Date:
September 07, 2011
Training Session Information
Date Presented:
September 08, 2011 11:00 AM Eastern
4 hours, 30 minutes
SME Member Price: 
Non-Member Price:
Individual topic purchase: Selected
Recertification Credit : 3.00
This session is available as recertification credit for individuals who have earned a SME certification.